Designplan Lighting, Inc. warrants all fixtures to be free from defects in workmanship and material for a period of three years from date of shipment, when installed in accordance with our instructions and all local and national electrical codes.
Custom fixtures are under warranty for a period of one year.
LED fixtures will be under warranty for a period of 5 years from date of shipment, when installed in accordance with our instructions and all local and national electrical codes.
Lamps and ballasts are not included in this warranty. The lamp and ballast manufacturers’ warranty for non LED fixtures will apply to those items.
All non-LED fixtures are warrantied for 2 years.
Designplan shall at its discretion, repair or replace any defective material.
Designplan shall assume no responsibility for labor or freight charges incurred in the installation, removal or replacement of defective material.
Designplan’s entire liability on any defective product is limited to the replacement of the product.
At any time after three years, diffusers which have failed due to normal usage will be replaced for the life of the fixture at a cost of 25% off the published list price of the diffuser.
The above warranty is in lieu of any other warranties of any kind either expressed or implied. To the best of our knowledge, all information in the price list is intended to be complete and accurate.
If at any time questions arise, please contact customer service.